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iPhone 15 WiFi Issues with the Pro 2 Hub in a mesh setup

I had the Pro 2 hub and 3 mesh APs all linked up in my house. Had 2 smart TVs, a smart security system with 5 cams, 3 kids ipad, a smart thermostat, 2 laptops and 2 iPhone 11 Pros.  Everything was perfect since switching since August 2023 till we dec...

Problem accessing "my Vodafone"

Trying to connect (as instructed by activation text to check my direct debit) to my Vodafone. Have tried using pin and code to phone. I get the error: "Sorry. An unexpected error occurred when trying to log you in. Please wait a moment then try again...

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lrdj by 2: Seeker
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Aberdeen 900Mbps Service very slow again

 I joke you not its like a kick in the teeth from VF or celebrating exactly a year of perfect 940/940 internet entire year and now, its back this time, Im getting 840/940 when testing to VF London but glasgow or edinburgh is down under 10mbps, so wit...

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Website incorrectly classified as 18+

Hi, we run a charity and our website is being classified by Vodafone as having 18+ restricted content. However it doesnt. When you run a site report on blocked.org - Vodafone is the only provider that is blocking the site.Could this be checked, and h...

Help!

Help!!! I was a vodafone customer for years and then tjey screwed me over. I had a contract for myself and my husband back in 2021 (I think I can't remember specifics) my husband had a device plan and then airtime plan. Fine not a problem once we rea...

PRO Customer hell

I've been a pro customer since early October. Used to have BT. 1x booster in hall. Had wifi in every room in the house. Now with Vodafone only have WIFI down stairs in 2x rooms, upstairs 1x room. Directly above router. I have 2x boosters that have be...

FTTP install issues

Hi,We're trying to upgrade to Vodafone FTTP. We had an engineer come out to connect it up, but they had issues pulling the cable through the current duct from the street to our house. They tell us we need Openreach to come out and put a new duct in, ...

samoz83 by 2: Seeker
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Complaint closed despite not being resolved

I raised a complaint with Vodafone in order to escalate a broadband issue that I'm getting nowhere with.They put a technical support person on the phone to me, and before we event started debugging the issue, I got an E-mail saying the "Your complain...

Wrong adverse credit affecting mortgage application

Hi I had a mobile Internet dongle with Vodafone bank in 2020 I cancelled my contract but you still requested payments and sent the account into default.. back at the time when I eventually got through to a customer service advisor, they assured me it...

Latest from our Blog

Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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Mobile Voice Calls

We are aware that some customers are experiencing issues making mobile voice calls. Our team continues to work on fixing the problem, which stems from a technical fault in our network. We're sorry for...

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Samsung Galaxy S24 Ultra

Taylor Deeley, Trainer from Samsung UK, introduces the Samsung Galaxy S24 Ultra. This AI phone takes bright and sharp images, even at night. Plus, benefit from the convenience of Galaxy AI. https://ww...

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Intermittent Network Issues Resolved

Good afternoon, We can confirm that the network issue experienced by some customers this morning has been fixed and normal service has resumed. We’re sorry for the inconvenience.

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