Great service
- Daniel Barnes
Dan arrived at the property having rung to let us know he was en route. He was friendly, polite and professional. He resolved the problem quickly, explained what the issue was and how he had dealt
31st May 2024
Explore all The WOW! Awards nominations that have been made at Yorkshire Water and see who has been awarded for their service excellence.
Great service
Dan arrived at the property having rung to let us know he was en route. He was friendly, polite and professional. He resolved the problem quickly, explained what the issue was and how he had dealt…Continue reading this nomination
Dan arrived at the property having rung to let us know he was en route. He was friendly, polite and professional. He resolved the problem quickly, explained what the issue was and how he had dealt
31st May 2024
Great guy
Yer great guy Paul R from Huddersfield superb job he done couldn't fault him and he was early to the job and cleaned up after work to a very good standard/ thankyou Paul …Continue reading this nomination
Yer great guy Paul R from Huddersfield superb job he done couldn't fault him and he was early to the job and cleaned up after work to a very good standard/ thankyou Paul
29th May 2024
My hero!
Tom is a lovely lad, very pleasant and kept me informed the whole time. He came yesterday to look at the problem and returned today to do the job. Very professional. …Continue reading this nomination
Tom is a lovely lad, very pleasant and kept me informed the whole time. He came yesterday to look at the problem and returned today to do the job. Very professional.
28th May 2024
Brilliant asset to YW
Dave came to our property approx 6 months after we had issues. He took full ownership of the problem and identified an area of concern on his first visit. He gave me his direct number as a contact…Continue reading this nomination
Dave came to our property approx 6 months after we had issues. He took full ownership of the problem and identified an area of concern on his first visit. He gave me his direct number as a contact
26th May 2024
Prompt and capable
Turned up within time scale given. It was late in the evening but they got the job done quietly and quickly when home insurance guys had failed. …Continue reading this nomination
Turned up within time scale given. It was late in the evening but they got the job done quietly and quickly when home insurance guys had failed.
25th May 2024
A HERO in overalls!
Gary was so helpful and personable. He explained everything to us in terms we understood and worked quickly and effectively to clear our issue. We had been experiencing the children's toilets backing…Continue reading this nomination
Gary was so helpful and personable. He explained everything to us in terms we understood and worked quickly and effectively to clear our issue. We had been experiencing the children's toilets backing
24th May 2024
Great guy
Paul was very through to diagnose the issue and offer solutions. Asset to yorkshire water. …Continue reading this nomination
Paul was very through to diagnose the issue and offer solutions. Asset to yorkshire water.
23rd May 2024
Absolutely Amazing Employee
We recently purchased an older property which no one has lived in for a significant amount of time. We were informed by a tradesman that there may be a leak in the property and he advised us to…Continue reading this nomination
We recently purchased an older property which no one has lived in for a significant amount of time. We were informed by a tradesman that there may be a leak in the property and he advised us to
23rd May 2024
Above and beyond
Yorkshire water should treasure Barbara Davis I can't praise her enough went above and beyond to help us what an asset to your company this Lady is. Hope you reward her well. …Continue reading this nomination
Yorkshire water should treasure Barbara Davis I can't praise her enough went above and beyond to help us what an asset to your company this Lady is. Hope you reward her well.
23rd May 2024
A lovely gentleman
Ryan visited my property on Saturday morning after me reporting a drainage issue the previous day. He was polite and courteous, solved the issue and left us all feeling happy.…Continue reading this nomination
Ryan visited my property on Saturday morning after me reporting a drainage issue the previous day. He was polite and courteous, solved the issue and left us all feeling happy.
20th May 2024
Absolute Superstar
Linda Works for Yorkshire Water Developer Services. She always answers her phone even when working from home unlike most people at YW or most large institutions. She is always knowledgeable and…Continue reading this nomination
Linda Works for Yorkshire Water Developer Services. She always answers her phone even when working from home unlike most people at YW or most large institutions. She is always knowledgeable and
20th May 2024
Drain Officianado
Fez arrived after a text message. What a nice guy. Cheerful, understanding and very competent in his work. Kept me updated of procedures throughout his visit. Definitely needs a Wow award. …Continue reading this nomination
Fez arrived after a text message. What a nice guy. Cheerful, understanding and very competent in his work. Kept me updated of procedures throughout his visit. Definitely needs a Wow award.
18th May 2024
Great asset to Yorkshire Water
Great customer service, extremely helpful dealing with a leak on a shared supply going the extra mile to get it sorted quickly and efficiently and helping deal with any issues that would affect…Continue reading this nomination
Great customer service, extremely helpful dealing with a leak on a shared supply going the extra mile to get it sorted quickly and efficiently and helping deal with any issues that would affect
17th May 2024
Excellent Service
Connor Rawson came to unblock a shared drain - it was blocked by a third party, he did a superb job, working really hard and efficiently, pleasantly and politely keeping me informed of progress.…Continue reading this nomination
Connor Rawson came to unblock a shared drain - it was blocked by a third party, he did a superb job, working really hard and efficiently, pleasantly and politely keeping me informed of progress.
17th May 2024
An absolute superstar.went well above and beyond expectations
Richard contacted me to do a job at a rental property, access was difficult as the tenant was at work, I was unable to attend. Richard juggled jobs off his own back, kept me updated and went above…Continue reading this nomination
Richard contacted me to do a job at a rental property, access was difficult as the tenant was at work, I was unable to attend. Richard juggled jobs off his own back, kept me updated and went above
15th May 2024
AMAZING AND OUTSTANDING SERVICE
Outstanding service given. Listened and was very understanding. He went above and beyond to investigate why my cellar was flooding. Advised me at every step what he was doing and happening. Felt at…Continue reading this nomination
Outstanding service given. Listened and was very understanding. He went above and beyond to investigate why my cellar was flooding. Advised me at every step what he was doing and happening. Felt at
15th May 2024