O2 Community Forum

Change account to my sons name as it’s for his phone

I’ve had this contract for my son for several years, now would like to transfer it to his name and not sure how to do this. Keep the same number but he may wish to change the sim as is now sim only. Perhaps to a cheaper tariff once transferred to his...

My o2

I cant log into my o2 app. Been registered for years so don't see why I can't get into app to check my account.

The Virtual Lounge

Anyone here ? [Please see related discussion about "The Virtual Lounge" here]

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

Thought of the day

As part of the #o2surprise that I received last week, there was a jar of smiles. Many were keen to see what would come out of the jar each day, so here are the ones so far! The one that I picked out on Friday was "If you want to see the rainbow, you ...

My bill is way over each month and I don't understand why

O2 app not working

I have recently changed my old O2 contract to a new ( Virgin linked? ) contract. My old app does not work. Do I create a new app?

I cannot get into my 02 account

I cannot get into my O2 account

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

O2 proof of usage is not accurate.

Need proof of usage for an insurance claim but o2 have gave me a report saying I last used my phone a full week before its last usage, making my insurance claim void. I’m now looking for ways to prove this, I made calls, sent photos, and messages (wh...