Capital Cars (Edinburgh‪)‬ 4+

I love capitals cars and all the drivers are normally nice and friendly. The app on the other hand is not worth. There are a lot of issues with it and if you need a taxi is easier just to call them and book it. I get that this is the way they want to go from now on but until the app is working properly I am avoiding using it. Payments, waiting times, the map that shows where the driver is, etc all those things are not working properly. A better investment on the development side of the app needs to be done for it to be effective and efficient as currently is not.

I am in Edinburgh for one month and I need to use capital cars twice a day for work and to complete the financial investigation work required( part of a contract and account ) . I have have however tried dozens of time trying to get the app to work but after putting my telephone number in the app it comes back and says it will send me a confirmation text which I never receive. There is no way around this annoying and frustrating issue and considering my company will be paying at least £500/£600 in the next 20 days in fares for myself alone you would have thought a simple thing like an app would have been easy to organise.
Please either resolve or remove this app as it is doing untold damage to your companies credibility to outside financial institutions and companies.

I use the company for work or personal reasons. The drivers are always super friendly and polite. They have never been late and the prices are always the best.

I have never faced a problem using the app even after the iOS update. Capital cars is the only company I use in Edinburgh.

Keep up the good work. Thank you.

Tip: it would be helpful to see an estimate of our fare on the app prior to booking.