Atrieve - MB04 - Performance degradation reported
Monitoring - Access has been restored and our teams will continue to monitor
Jun 03, 2024 - 07:15 PDT
Investigating - We are currently Investigating reports of performance degradation and inability to access Atrieve.
Jun 03, 2024 - 07:00 PDT
Monitoring - Our team has taken steps to address the degradation being experienced. We do expect minor disruptions as systems come back online and end-users return to full operation of the software.

We will continue to monitor the application performance.
May 31, 2024 - 09:57 PDT
Identified - Steps are being taken to resolve the incident. Users may experience further disruption while we work to resolve the issue.
May 31, 2024 - 09:25 PDT
Investigating - We are currently investigating reports of performance degradation when accessing Atrieve.
May 31, 2024 - 08:59 PDT

About This Site

Find the status of our Unified Talent Products here: http://talentedstatus.powerschool.com/

Uptime over the past 90 days. View historical uptime.
Applicant Tracking Operational
Atrieve Operational
HOST02 Operational
HOST03 Operational
HOST04 Operational
HOST05 Operational
HOST06 Operational
HOST07 Operational
HOST08 Operational
HOST11 Operational
HOST12 Operational
HOST13 Operational
ADS03 Operational
ADS04 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
HOST31 Operational
HOST32 Operational
HOST33 Operational
HOST34 Operational
HOST35 Operational
HOST36 Operational
BusinessPlus Operational
Cognos Reporting Operational
Connected Intelligence K-12 Operational
Connected Intelligence P20W Operational
eFinancePlus Operational
Document Cloud (US & Canada) Operational
Document Delivery US Operational
Document Signature US Operational
Document Management US Operational
Document Delivery Canada Operational
Document Signature Canada Operational
Document Management Canada Operational
Document Library Operational
Enrollment Operational
Enrollment Express/ECollect Operational
My PowerSchool Operational
My PowerSchool Operational
PowerSchool Messaging Operational
Naviance Operational
Perform Enterprise & Professional Learning Operational
Performance Matters Operational
PowerPack Operational
Student Alert Management Operational
Early Warning System (EWS) Operational
Locker Management Operational
Flex Mailer Operational
Web Reports Operational
Utility Dashboard Operational
Enhanced PowerLunch Operational
Service Manager Operational
PowerSchool eSchoolPlus SIS Operational
PowerSchool Community Operational
PowerSchool SIS Operational
PowerSchool Trillium SIS Operational
Schoology Operational
Schoology Canada Operational
Schoology Operational
SchoolMessenger Operational
90 days ago
99.97 % uptime
Today
SchoolMessenger CustomApp Operational
SchoolMessenger Communicate Operational
SchoolMessenger PermissionClick Operational
SchoolMessenger Presence Operational
SchoolMessenger K-12 Social Operational
90 days ago
99.97 % uptime
Today
SmartFind Express Operational
Unified Classroom Behavior Support Operational
Unified Classroom Special Programs Operational
Unified Insights Operational
Unified Classroom Curriculum & Instruction ? Operational
Allovue Operational
90 days ago
99.98 % uptime
Today
Allovue Allocate Operational
90 days ago
99.98 % uptime
Today
Allovue Budget Operational
90 days ago
99.98 % uptime
Today
Allovue Manage Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 3, 2024
Atrieve Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 19:30 PDT
Scheduled - PowerSchool is performing system maintenance on Atrieve, which includes a full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
May 29, 10:23 PDT
Jun 2, 2024
PowerSchool SIS 24.5.2.0. Compliance Upgrade
Completed - The scheduled maintenance has been completed.
Jun 2, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 13:00 PDT
Scheduled - We are updating PowerSchool SIS Compliance to version 24.5.2.0. Customers with auto-update enabled content will receive this update during the maintenance window. During this time, system availability will be limited.

Note: This maintenance will not affect NC, AL, Stride, and Middle East (Sun-Thu) Schools.
May 31, 12:05 PDT
Jun 1, 2024
BusinessPlus Maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 23:00 PDT
Scheduled - The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Production server. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
May 24, 11:38 PDT
Enrollment Maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 12:53 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 09:53 PDT
Scheduled - PowerSchool is performing system maintenance on Enrollment. During this time, system availability will be limited.
May 27, 09:54 PDT
eFinancePlus 22.4.33.0, 23.10.8.0, and 20.11.71.0 Version Upgrade
Completed - The scheduled maintenance has been completed.
Jun 1, 09:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 21:01 PDT
Scheduled - PowerSchool will be deploying version 22.4.33.0, 23.10.8.0 and 20.11.71.0 of eFinancePlus to your server. The application will be unavailable for the majority of the window.
May 30, 05:16 PDT
PowerSchool eSchoolPlus SIS 24.5.0.0 Compliance Upgrade
Completed - The scheduled maintenance has been completed.
Jun 1, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 21:00 PDT
Scheduled - We are updating PowerSchool eSchoolPlus SIS compliance to version 24.5.0.0. Customers with auto-update enabled will receive this update. The application will be unavailable for the majority of the maintenance window.
May 24, 11:39 PDT
Performance Matters 24.5.0.0. Version Upgrade
Completed - The scheduled maintenance has been completed.
Jun 1, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 21:01 PDT
Scheduled - PowerSchool will be deploying version 24.5.0.0 of Performance Matters Assessment and Performance Matters Advanced Reporting to your server. During this time, system availability will be limited.
May 27, 09:53 PDT
May 31, 2024
May 30, 2024
Atrieve - MB04 Manitoba - Performance degradation
Resolved - This incident has been resolved.
May 30, 13:36 PDT
Update - We are continuing to monitor for any further issues.
May 30, 08:22 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 08:22 PDT
Investigating - We are currently investigating reports of peformance degradation while using Atrieve.
May 13, 09:13 PDT
SchoolMessenger K12 Social is currently inaccessible
Resolved - We have successfully resolved this issue at this time. We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.
May 30, 08:42 PDT
Monitoring - At this time, the functionality of SchoolMessenger K12 Social has been restored. While we continue to monitor this issue, if you continue to experience any issues, please reach out to PowerSchool Support via phone, web or chat through our PowerSchool Community.
May 29, 12:17 PDT
Investigating - We are aware of a service outage with SchoolMessenger K12 Social. We are working to assess the situation and will continue to provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
May 29, 11:44 PDT
Atrieve - BC09 - currently experiencing degradation while using Atrieve
Resolved - This incident has been resolved.
May 30, 08:22 PDT
Monitoring - A fix has been implemented and we are monitoring the results. Our testing has confirmed that the application has returned to normal operations at this time.
May 28, 14:58 PDT
Investigating - Our teams are actively investigating reports of degradation while using Atrieve.
May 28, 14:39 PDT
SchoolMessenger Safe Arrival Canada problems with reporting absences
Resolved - We have successfully resolved this issue at this time. We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.
May 30, 08:05 PDT
Monitoring - At this time, we have resolved this issue. While we continue to monitor this issue, if you continue to experience any issues, please reach out to PowerSchool Support via phone, web or chat through our PowerSchool Community.
May 30, 07:15 PDT
Investigating - We are aware of an issue impacting absence reporting within SchoolMessenger SafeArrival for some customers in Canada. We are working to assess the situation and will continue to provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
May 30, 06:24 PDT
May 29, 2024
Atrieve - BC11 - Performance Degradation and System Inaccessibility Reported
Resolved - This incident has been resolved.
May 29, 16:06 PDT
Monitoring - The Escalations Team has identified the problem and has resolved it.

Atrieve has returned to full availability and end users can start logging back into Atrieve.

Our Escalations Team will continue to monitor the systems throughout the day.
May 29, 10:56 PDT
Investigating - We are receiving reports of performance degradation and accessibility issues when using Atrieve. Our escalations team is actively investigating.

Updates will be provided on this notification.
May 29, 10:48 PDT
May 28, 2024
Atrieve - BC35 - investigating performance degradation
Resolved - All systems have returned to normal operations.
May 28, 17:01 PDT
Investigating - We are currently investigating an incident that is impacting access to Atrieve.
May 28, 16:54 PDT
May 27, 2024
Professional Learning & Perform Enterprise 24.5.0.0 Version Upgrade
Completed - The scheduled maintenance has been completed.
May 27, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 21:00 PDT
Scheduled - PowerSchool will be deploying version 24.5.0.0 of Professional Learning & Perform Enterprise to your server. During this time, system availability will be limited.
May 15, 13:12 PDT
May 26, 2024
Unified Classroom Special Programs Maintenance - May 25, 2024
Completed - The scheduled maintenance has been completed.
May 26, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 21:30 PDT
Scheduled - PowerSchool is performing system maintenance on Unified Classroom Special Programs which includes restarting the SQL services. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
May 23, 09:57 PDT
May 25, 2024
eFinancePlus 22.4.32.1 and 23.10.7.2 Version Upgrade
Completed - The scheduled maintenance has been completed.
May 25, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 21:00 PDT
Scheduled - PowerSchool will be deploying version 22.4.32.1 and 23.10.7.2 of eFinancePlus to your server. The application will be unavailable for the majority of the window.
May 24, 11:41 PDT
May 24, 2024
May 23, 2024
PowerSchool SIS 24.5.2.0. Version Upgrade
Completed - The scheduled maintenance has been completed.
May 23, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 15:00 PDT
Scheduled - We are updating PowerSchool SIS State Reporting Content to version 24.5.2.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.

Note: Maintenance will only affect Wisconsin (WI) and Mississippi (MS).
May 21, 12:57 PDT
May 22, 2024
May 21, 2024
Atrieve - performance degradation reported
Resolved - This incident has been resolved.
May 21, 07:29 PDT
Monitoring - The Escalations Team has addressed the issue and operations have returned to normal. We will continue to monitor the systems throughout the day.

There is emergency maintenance work scheduled this weekend to address the underlying problem that has been causing disruptions throughout this week, and we expect the disruptions to be resolved when the work is completed.
May 17, 10:20 PDT
Investigating - We have received reports of performance degradation and inability to access Atrieve. Our team is currently investigating.
May 17, 09:22 PDT
Atrieve - BC09 - Performance degradation
Resolved - This incident has been resolved.
May 21, 07:29 PDT
Investigating - We are currently investigating the performance degradation being experienced in Atrieve.
May 13, 07:59 PDT
May 20, 2024
Enrollment Express & Ecollect Forms 24.5.0.0 Version Upgrade
Completed - The scheduled maintenance has been completed.
May 20, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 18:00 PDT
Scheduled - PowerSchool will be deploying version 24.5.0.0 of Enrollment Express & Ecollect Forms to your server. The application will remain online during the maintenance window.
May 13, 10:55 PDT
← Incident History Powered by Atlassian Statuspage