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1.- Can
the breath alcohol analyser work with the currency of my
country? |
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2.- Can
the machine work with bank notes? |
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No, it only works with
coins. |
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3.- Can
the machine speak my language? |
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Yes, it can. And it also
speaks 5 other languages and 15 possible
combinations among these 6 languages, including
yours. |
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4.- Can
it measure the legal drink-driving limit of my country? |
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5.- And
if that legal limit changes, can I adjust the machine so
that it can operate within the new limit? |
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Yes, you can, following
the instructions for use. |
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6.- Can
I change the language of the breath alcohol analyser? |
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Yes, you can. There are
six languages available and fifteen possible
combinations among them. |
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7.- Can
it speak two languages at a time? |
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8.- Can
the messages of the machine be personalised? |
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Yes, but we offer that
possibility for orders of no less than 200
machines. |
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9.- How
much is the price for 1 sample machine assembled? |
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350 euros. Sample machine
goes with euro coin mech. Later we will send to
you your country coin mech. with the new order. |
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10.- Can
the voice of the machine be switched off? |
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Yes, it can. Follow the
instructions for use. |
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11.- Can
the volume be turned up? |
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Yes, it can. Follow
instructions for use. |
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12.- How
do you send the sample? |
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You have to call to your
agency "Courier" (FEDEX, TNT, UPS, DHL, etc...).
We don't send samples by normal post office. |
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13.- What
happens if someone inserts a coin before the previous
test is finished? |
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Nothing happens. The
machine memorises the new test. |
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14.- How
long is it necessary to wait between tests to have a
reliable result? |
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15.- Why
shouldn't I smoke or drink 10 minutes before the test? |
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Because drinking and
smoking affect the result. |
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16.- How
many straws can the machine keep? |
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17.- Can
someone take all the straws at a time? |
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No, it’s impossible. Our
breath alcohol analyser is provided with a
special system that prevents that occurrence and
users can only take one straw at a time. |
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18.- Can
the machine work on my electric power? |
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Yes, it can. It works on
the worldwide electric power system. |
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19.- How
much is the cost to ship machines from your factory to
my country or city? |
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You have to ask to your
transport agency. Our prices are Ex-Works. You
can choose between truck, ship or airplane. Ask
to your agency which is the best solution
depending of your location. We will give you the
measures and weight of the packaging boxes or
container. |
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20.- Can
I choose the colour of the machine? |
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Yes, you can. For standard orders we have only 3
colours: Metal grey, Yellow Taxi or Red Ferrari.
For order superior of 500 units you can chose
the colour that you prefer. |
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21.- And
if I want to change the colour of the machine, what
shall I do? |
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You have to dismount
electronics and plastic parts and send the metal
body machine to a painting company, and then you
can repaint your machine with your favourite
colour. |
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22.- How
many coins does the coin box store? |
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23.- Where
is the machine mounted, on the wall or on top of the
bar? |
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The machine must be
mounted only on a wall. |
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24.- Which
are the best locations to place the breath alcohol
analyser? |
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Every place where people
take alcoholic drinks like: discotheques, pubs,
restaurants, bars, clubs, but also in: Motels,
Petrol Stations and Parking. |
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25.- Which
is the average profitability of the breath alcohol
analyser? |
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It depends if the
establishment opens on a daily basis or just at
weekends, etc. |
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26.- Which
is the profit ratio I must pay to the owner of an
establishment so as to place a breath alcohol analyser? |
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Generally, we give a 25%
of the profit and we provide the straws. |
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27.- Which
taxes do I have to pay to have a coin-operated breath
alcohol analyser? |
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The same as for other
recreational machines like coin operated
weighing machines. |
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28.- Can
it be operated without coins, free, as a service to the
customer? |
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Yes, it can. We can
prepare machine with a free pusher to start the
test. |
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29.- Which
coin should I choose in my country so as to operate the
machine? |
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Whichever. But only one
type of coin. Because the coin mech. can be
programmed to accept only one kind of coin,
later you can programme machine to accept 1, 2,
3 or maximum 4 coins per test, but always the
same kind of coin. |
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30.- How
many coins can the machine accept? Does it have to be
always the same coin? |
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You can adjust the machine
to work for a maximum of 4 coins, but it has to
be the same type of coin. |
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31.- What
happens if someone blows some liquid into the breath
alcohol analyser when the test is being done? |
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Nothing happens. The
machine has a liquid outlet system. |
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32.- How
does it give the result of the test? |
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The result is displayed on
a screen; the machine doesn’t provide any
ticket. |
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33.- What
are the visual indications on the machine for? |
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They help the user make
the test in places where the high noise levels
would make it impossible to hear the voiced
messages. |
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34.- Can
I put the instructions for use in my language? |
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Yes, you can print your
personal marketing sticker, including the
instructions for user in your language, or we
can supply to you with our marketing sticker by
email or CD, and then you can change the text
from English to your language in your country. |
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35.- What
warranty does your product have? |
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36.- Can
I extend the warranty? |
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You can have an extended
warranty of 4 years on payment of 60 €. |
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37.- How
do I get the technical assistance in case of a breakdown? |
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You must contact us either
by email or by phone explaining what is wrong
and we will offer you the appropriate solution.
We have a line for technical assistance opened
from Monday to Friday from 8:00 am to 19:00 pm,
languages only English and Spanish. |
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38.- Do
you accept cheques? |
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No, we don’t accept
cheques, only bank money transfer. |
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39.- Do
you accept letters of credit? |
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Only for amounts over
200.000 € and guaranteed by reputed banks. |
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40.- How
can I pay if a buy a lot of machines? |
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You pay 50% at the moment
of order and 50% before dispatch. |
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41.- How
do you ship the breath alcohol analyser? |
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By Truck, sea cargo or
aeroplane. |
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42.- Can
I get the machine with my usual agency of transport? |
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43.- What
does it mean that your prices are EX WORKS Saragossa? |
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It means that they do not
include shipment. |
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44.- How
can I contact your firm? |
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45.- How
do you send the pro forma invoice and the definite one? |
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We send the pro forma
invoice by email or fax and we will post the
definite one or ship it with the article. |
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46.- What
do I have to do once the bank transfer is done? |
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You must send us a fax or
an email to confirm the transfer. |
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47.- What
information do you need to send the article correctly? |
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We need your company or
your personal information, including address,
postcode, town, country and your telephone
number. |
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48.- Can
I visit your factory in Spain? |
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49.- Can
I send suggestions in order to improve your machine or
to give new ideas? |
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Yes, of course. They are
welcomed. |
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50.- Can
I suggest a new question to your list? |
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Yes, you can. We
appreciate your collaboration. |
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51.- Does
the breath alcohol analyser come with an instructions
manual? |
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Yes, we’ll send it by
email or by ordinary post with your first order. |
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52.- Are
instructions easy to understand? |
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53.- Do
you have any illustrative brochure to show the breath
alcohol analyser to my clients? |
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Yes. We have PDF brochure
in different languages to be downloaded from our
web page. |
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54.- Can
I have an exclusive contract for my town or country? |
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Yes, you can. But we must
deal with quantities and minimum orders. |
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55.- Why
does it take you one day or more to answer my emails,
fax or phone calls? |
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First of all, because we
receive lots of emails and faxes; secondly,
because our 8-hours working timetable and the
European time are different from other countries.. |
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56.- Is
the metal body of the machine resistant to bumps,
cigarette, lighter or matches burns? |
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57.- How
often do I have to calibrate the machine and how much
does a calibrator cost? |
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We recommend a calibration
every 3 months. You’ll need only one calibrator
for all the machines and it costs 35 €. |
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58.- Is
the breath alcohol analyser prepared to work with my
country voltage? |
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Yes, it can operate with
any electric power system. |
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59.- Does
the coin mech. give change? |
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No, it doesn’t. It accepts
only one type of coin, 1 2, 3 o 4 times the same
coin, depending on how the machine has been
programmed. |
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60.- Where
can I find your firm address, email, telephone and fax
numbers? |
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You can find it at our web
page. There you’ll find all the information
about our firm. |
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61.- How
much is the cost of customs to import your products? |
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We don't know. We can't
know the legislation of all countries. Ask
information to your import Agency. Between
European Community countries, it is a Free
Market. Companies don't pay VAT or taxes. If you
are outside Europe and you need EUR 1
Certificate, we will give commercial invoice and
packing list to your transport company, and then
they will have to ask to customs to prepare the
EUR 1 Certificate for your shipment. It is very
easy to do. |
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62.- How
much is the minimum order to programme the machines for
my country coin? |
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63.- Do
you accept credit cards? |
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64.- What
are the dimensions of the Breath Alcohol Analyser master
carton? |
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One master carton has
inside 5 assembled Breath Alcohol Analysers.
Dimensions of master carton are ….. cm x …..cm x
….. cm. Gross weight: ….. kg. |
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65.- What
are the dimensions of the Electronic Kit master carton? |
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One master carton has
inside 10 Electronic Kits. Dimensions of master
carton are ….. cm * …..cm * ….. cm. Gross weight:
….. Kg. (Coin mech., if needed, goes in a
different box). |
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66.- What
are the dimensions of the FULL KIT master carton? |
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The FULL KIT master carton
is composed of the Breath Alcohol Analyser
master carton and the Electronic kit master
carton. (Coin mech., if needed, goes in a
different box). |
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67.- What
are the dimensions of the Coin Mech. master carton? |
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If you buy the assembled
machine, then it goes fixed on the metal body
machine.
If you buy the FULL KIT or the Electronic Kit,
then it goes in a different box.
Dimension of the coin mech. master carton
depends of the quantity of the order. |
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